First Step Internet
208.882.8869  |  CONTACT US  |  MAY 17, 2012
The Region's Largest and Most Trusted Service Provider
FAQ

Can I have more than one email address?
You have up to 5 additional email accounts you can add to your primary account. To set up a secondary email account, just go to our account management page. This page allows you to check your billing status, pay by credit card, change your dial-up password, add or delete secondary email accounts and more. The URL for this page is:

https://ecommerce.fsr.com/optigold/

You will need your dial-up user name and password then click the "Continue" button.

Once you access your account click the "View Emails" button then click "Create New Email Account"

The page will ask for the new email, just put in the user name (The @domain.com will be automatically added). Next type in a password for the new email account then click "Create Email". It will take a few moments, if it rejects the email try a variation on the username (for example: there may already be a johnsmith in our system so you may have to try jsmith or johns). Your new email account will be created and will be ready to go after the top of the next hour (for instance: if you create the new address at 4:28 PM then it will be added at 5:05 PM).

From there all you have to do is to configure your email program to use your additional email account.

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First Step Internet 2008  1420 S. Blaine St. 10 Moscow, Idaho 83843  | 888.676.6377 | 208.882.8869 | 883.3733 | services@fsr.com
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