Network Status

Network Status

SUPPORT   |   NETWORK STATUS   |  

Regional or system-wide outages are posted on this page until resolved.

Current Outages:  Please call us if you are experiencing an outage at 208-882-8869
 
Planned Outages: 

First Step continues to engineer, develop and expand a robust network throughout the Palouse region and beyond. Thousands of customers depend on the reliability of our growing network.

If you are experiencing difficulties, we would be happy to help you! You can email us at techsupport@fsr.com, visit our chat space at  http://www.fsr.com/chat/ or call us at (208) 882-8869 (toll free at 1-888-676-6377).  Technical Support hours are from 8:00AM to 7:00PM Monday through Friday and 9:00 AM to 6:00PM on Weekends. 

To see the areas we serve, click:   http://www.fsr.com/communities-serviced/