Regional or system-wide outages are posted on this page until resolved.
Current Outages: Potlatch Scoville and Kennedy Ford Sites are currently offline. A technician will be heading onsite 4/21/18 to assess the situation.
First Step continues to engineer, develop and expand a robust network throughout the Palouse region and beyond. Thousands of customers depend on the reliability of our growing network.
If you are experiencing difficulties, we would be happy to help you! You can email us at
techsupport@fsr.com, visit our chat space at
http://www.fsr.com/chat/ or call us at (208) 882-8869 (toll free at 1-888-676-6377). Technical Support hours are from 8:00 AM to 7:00 PM Monday through Saturday and 11:00 AM to 6:00 PM on Sunday.
To see the areas we serve, click: http://www.fsr.com/communities-serviced/