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GREAT COMMUNITIES
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ULTIMATE
UNLIMITED USAGE
$
75
/mo
1Gbps
(1000Mbps Symmetrical)
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ULTIMATE
UNLIMITED USAGE
$
50
/mo
50Mbps
(50Mbps Symmetrical)
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Included When You Sign-Up
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WHAT CAN I DO WITH
FIBER INTERNET?
DO EVERYTHING
THAT YOU WANT AND MORE
STREAM IT ALL
Stream from your
favorite movie,
TV and music sources.
HANDLE BIG FILES
Download large
(and small) updates for
your devices. Send and
receive large files quickly.
STAY CONNECTED
Video chat with your
family, business, or
school.
GAME EVERYTHING
Play online games from
your favorite console
Setup all the devices that need Internet like doorbells,
thermostats, home automation devices and much more...
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NEED MORE INFORMATION?
Gigabit Fiber has a maximum real-world speed of about 940 Mbps. Though no Internet service provider can guarantee the maximum speed to a single device all the time, download and upload speeds in excess of 700 Mbps are normal for a single computer connected directly to First Step Gigabit Fiber.
Factors including your home router, cabling, ethernet card, computer's processor speed, the number of devices on your network, Internet congestion, location of remote device used for download/upload/or testing (as well as its routing, cabling, ethernet, congestion levels, etc) all play a more significant role in achieving the highest speeds than with other connection types because the Gigabit Fiber connection itself can often exceed the fastest possible equipment speeds (particularly if it is not the newest gear).
With multiple devices connected, at peak hours, and to popular sites results will vary of course. Users should regularly expect download and upload speeds combined over devices to be in excess of 400 Mbps (much higher if averaged over time)... many times faster than any other Internet connection type... and plenty fast to stream HD movies to multiple devices while downloading game updates, running smart-home appliances, making backups, and keeping up to date with tablet and phone apps.
As always, make sure you have all of the latest software updates for your router (most companies are continuously tweaking and improving the throughput of these devices!
The same goes for your computer's ethernet card. Look for "1 Gbps" or "1000 Mbps" in the documentation. If you are using a laptop that requires a USB-to-Ethernet dongle, only high quality models, newer than about 2015 and using USB 3, will support the highest Gigabit speeds.
Wireless vs. wired connection from your router to your device. If you use a wireless connection, you can expect speeds up to 75 Mbps. Though the newest wireless routers boast speeds much higher than this, those assume perfect environmental conditions, with the device very close to the wireless transmitter and without any barriers that may weaken or slow the connection.
A direct Ethernet connection to your router will always be the fastest option, but at Gigabit Fiber speeds, even that Ethernet cable can determine the speeds available to you. Cat 5e or Cat 6 (the best) wiring is the industry-standard cabling used for Gigabit speeds today – Cat 5 and below may only be able to achieve 100 Mbps speeds.