First Step Internet

Who is First Step?

What are First Step's office hours?

How can I obtain information from First Step Internet?

What do you charge for your services?

What communities do you serve?

What hotels do you serve?

What Apartment Complexes do you serve?

Connection

What DNS numbers should I be using?

How can I get faster connection speeds?

Can I telnet into the server?

Do you have a 1-800 number for dialup?

Email

Why is there SPAM?

Do you offer a spam filter?

What is my e-mail address?

How do I send e-mail to someone

Can I have more than one email address?

Do you support IMAP mail service?

Can I add or change e-mail address(es)?

Internet

Do you offer filter for offensive web sites?

I'm new to the Internet. Where do I start?

What kind of information is on the Internet?

What scripts are available for my webspace?

Accounts

How can I change my mailing address, phone number or other information?

How do I change my password?

How can I make payments online?

Applications

How can I tell what version of the operating system is running on my computer?

What is Windows Update?

Safe Computing

What is a virus?

How do I get a virus?

How can I protect my computer?