FAQ

How can I obtain information from First Step Internet?

You can interact directly with Tech Support by visiting our chat space at  http://www.fsr.com/chat/.

Technical questions can be submitted via e-mail to techsupport@fsr.net. Questions submitted via e-mail will be given priority.  

Our sales, billing and other staff can be reached toll-free at 888-676-6377 or at 208 882-8869. Office hours are 8am through 5pm Monday through Friday. Techsupport is available 8am - 7pm Monday through Friday and 9am - 6pm on the weekends.  

For more information, please check out our: Contact Page