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iMail Administrator information

iMail is a comprehensive email upgrade for your organization. You gain a web calendar, a web interface for use when on the road and extra features like vacation messages, aliases and mailing lists. Adding and removing email accounts is also simplified and controlled within your organization.

Logging into iMail

To take advantage of the web email features of iMail, please open a web browser like Internet Explorer and type in the name of your iMail server. This is: http://mail.yourdomain.com
Enter your username and password and click the Logon button.

Administrator Access

If you are logged into iMail with your administrator account, click on the "iAdmin" link at the top.

Otherwise go to: http://mail.yourdomain.com/iadmin to log into the administrator page.

From here you have several administrative tasks that can be done like creating new users, building aliases and setting vacation messages.

Create a New Email Address

Log in as an administrator and click on the User Administration link on the left hand side of the page. Click the Add button at the bottom to build a new user account. Fill in the blanks and click Save down below to create the user.

Note that you can set new accounts as administrators by ticking the appropriate checkbox. Be careful, an admin account can create and delete other users.

Recommended Client Settings

When setting up your email client please use the following settings:

  • Email Account Type: POP3
  • Incoming and Outgoing servers: mail.yourdomain.com
  • Outgoing authentication is Password and uses the same username and password as your incoming information
  • Outgoing port is 587
  • SSL is off for incoming and outgoing.
That should get your client setup to grab mail smoothly from the server. There is limited space so we do not recommend you leave messages on the server long-term. Many clients have a setting to remove messages after 14 days. Depending on mail volume, that should keep things working well for you.

Setup an Email Alias

An alias differs from a regular email account in that it doesn't have any storage associated with the account. Think of it as a way to have a forwarding address so that several people will get any messages sent to that address. It would be handy to setup a marketing@mydomain.com account as an alias and then add existing email accounts to the list. When one of your employees leaves or changes duties, you can change who gets mail from the alias without having to delete an email address and recreate it.

To build the alias, click on Alias Administration on the left. Click Add at the bottom of the screen and then enter in the email address you want as an alias. You don't need to put your domain name at the end, that will get filled in automatically. In the box below, enter the email accounts that should receive messages any time someone sends mail to this alias. Click Save to save the settings.

Vacation Messages

When someone needs to be out of the office or if you want to send a message back when someone changes jobs, the Vacation message feature is helpful. Click on User Administration, then a particular user. Once there, click on Vacation Message on the side to set up the email people will receive when mailing this account. They will typically receive one email and then the Vacation Message system will make a note that it's sent email to their address and not send any further. If you want to always send an email back then you may want to use an auto-responder.

Fill in the blanks and click Save to set the message. When you return from vacation you can uncheck the box at the top to disable the message.

If you have any other questions or concerns, feel free to contact our technical support department.

  • Creating an additional e-mail address
  • Accessing your e-mail while away from home
  • List of available First Step domains
  • Windows Live Mail
  • Microsoft Outlook Express
  • Microsoft Outlook
  • Microsoft Entourage (OS X)
  • Macintosh Mail (OS X)
  • Mozilla Thunderbird
  • Handling Large Emails
  • iMail Administrator information
  • Setup Outgoing Authentication
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